What this program covers
What this program covers
Make customer retention part of the whole team’s daily work.
Understand what customers expect and value
Recognize early warning signs of dissatisfaction
Assign ownership for communication and service issues
Recover from mistakes and close the loop
Build routines that strengthen trust and repeat business
Make it fit your team
Make it fit your team
The-Speaker adapts the examples, discussion and emphasis to your audience and objectives. Confirm the final scope when booking.
Contact The-Speaker: louis@the-speaker.biz | 302-219-6198
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